FAQ
To create your very own Shamooz Online Account, follow these simple instructions:
- Click on the ‘Sign In’ button on the top right-hand corner of the home page
- Click on the ‘Create an Account’ button
- Click on the ‘Create an Account’ button at the bottom of the screen
What if I forget my password?
- In the event of a forgotten password, simply:
- Click on ‘Forgot Password’ on the sign in page
- Enter your email address
- Click on the link sent to you in your email address
- Enter your new password
How can I update/edit my shipping or billing address details?
Go to ‘My Account’ and click on ‘Edit’ at the address tab to enter your new address.
Where can I view my order history?
Your order history will be available on your Dashboard on your Account page.
What payment options do I have?
Cash on Delivery (available nationwide)
What are the conditions for Cash on Delivery (COD)?
To avail COD, please follow this instruction.
- At checkout, select ‘Cash on Delivery’
- Upon the courier’s arrival, check for the original receipt and pay only the amount mentioned on that receipt in cash)